FAQ
Frequently asked questions
We are happy to answer frequently asked questions about your stay at Hotel Sonnblick.
The rooms are available from 15:00 on the day of arrival.
On the day of departure we ask you to vacate the room by 10.00 am. If you need the room for longer, please contact us. Late check out is possible until 16:00 depending on availability for an extra charge of € 30.00.
To make the reservation binding, we ask for a deposit of 20 % of the total amount.
- Cancellation is possible free of charge up to 21 days before arrival.
- 20 - 14 days before arrival, a processing fee of
in the amount of € 100.00 will be charged. - 13 - 1 day(s) before arrival 80 % of the total amount will be charged.
- In case of no-show or early departure, the total amount will be charged.
You are welcome to pay the invoice amount by EC card, VISA, Mastercard, in cash or by advance bank transfer.
Your four-legged friends are welcome with advance notice.
We ask for your understanding that not all room categories are available for a holiday with a dog. We would also like to point out to our guests that dogs are not allowed in the dining room or in the wellness area.
The price per dog is € 15,00 per day (without food).
We reserve the right to charge for any final cleaning that may be required. Damage caused by the dog will also be charged.
Our kitchen team is happy to cater for allergies and intolerances as well as special diets.
Vegan cuisine is possible by arrangement.
We kindly ask you to let us know BEFORE your arrival!
Free Wi-Fi is available throughout the hotel.
Lake Rifflsee is just 2 km and the Pitzal Glacier 3.3 km from the hotel.
The Hochzeiger ski and hiking area in Jerzens is 27 km from the hotel.
With a valid ski pass, the ski bus takes you to the ski areas free of charge in winter. In summer, the bus is also free of charge with the Pitztal Summer Card.
To make your stay with us as pleasant as possible, there is also the possibility of borrowing items from us. You will find a backpack for a hike or other activities in every room, which you can use during your stay. Should the weather be rainy, we are happy to provide you with umbrellas. Hiking sticks are also available to borrow.
Directly in front of the hotel you will find numerous possibilities to park your car for free during your stay.
Yes, we have two charging stations for electric cars.
We deliberately do without fridges and minibars in our guest rooms. This has to do with the fact that we save unnecessary electricity and energy costs. As we are located at 1616 metres above sea level, our balconies serve as a "natural" fridge.
However, if you need a cooling facility, we of course have one at the hotel bar.
Unfortunately, our house is not 100 % barrier-free.
Some of our rooms are barrier-free. The restaurant and terrace are accessible via a barrier-free outdoor path.
Between reception and the lobby there is a step with two flights of steps. We are happy to provide a mobile ramp for barrier-free access.
A wheelchair-accessible WC is available in the basement.
Under this link you will find detailed information:
https://www.barriere-check.at/link/5oiz6omlef5keue.html
We would like to point out that all our rooms and suites are non-smoking rooms and that the entire dining area is non-smoking. You are welcome to smoke on the balcony of your room or on the hotel terrace.
The GenussHotel Sonnblick is located in the idyllic district of Plangeroß in St. Leonhard in the Pitztal valley, at an altitude of 1,616 m. As a centrally located hotel in St. Leonhard in the Pitztal valley, it offers the ideal starting point for hikes and ski tours.
The Hotel Sonnblick is considered one of the most favourably located hotels near the Pitztal Glacier. With the free ski bus, which stops right outside the hotel, you can reach the valley stations of the Pitztal Glacier and the Rifflsee cable car in just about 5 minutes.
As a certified hotel in the Pitztal (Austrian Ecolabel), we focus on sustainability, regional cuisine as part of our indulgence board, and personal service that is typical for a family-run hotel in the Pitztal.
Yes, the GenussHotel Sonnblick offers an alpine spa area with various saunas, a steam bath, and relaxation zones – ideal for unwinding after a day on the Pitztal Glacier.
